Return & Refund Policy

Easy Returns & Hassle-Free Refunds
At SPARKLE SWEEP, customer satisfaction is our top priority. We understand that sometimes products may not meet your expectations. Our return and refund policy ensures a smooth and transparent process for our valued customers in the UK.

Eligibility for Returns

  • Products must be returned within 30 days of delivery.

  • Items should be in original packaging and unused.

  • Faulty or damaged products are eligible for full refunds or replacements.

Return Process

  1. Contact our support team at [customer support email] with your order details.

  2. Receive a return authorization and instructions for shipping.

  3. Send the product back using a tracked courier.

Refunds

  • Refunds are processed within 7–10 business days after the returned item is received.

  • Refunds are credited to the original payment method.

  • For partial returns or special promotions, the refund will reflect the adjusted price.

Exclusions

  • Products damaged due to misuse or neglect.

  • Products without proof of purchase.

Our aim is to make returns as simple as possible, ensuring that every customer feels confident shopping with SPARKLE SWEEP.